We will keep you posted on your order status via email. For example, if you place an order, you will receive an order confirmation email with your order details, and when we ship your order, we will send you another email informing you that your order has shipped, including information to track your package.

If you don’t find a satisfactory answer to your questions on our information page, or if you need further assistance, please contact Customer Care by completing the form on this page or via email at damyul1052@gmail.com.

Our policy is to reply to all emails sent to Customer Care within 24 hours.

Email us at damyul1052@gmail.com to learn more about becoming a CHARIS stockist.